At RSH, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases.
1. Information We Collect
We collect the following types of information to improve your experience:
- Personal Information: This includes your name, email address, billing and shipping addresses, phone number, and payment details, which are necessary to process and fulfill your orders.
- Browsing Information: We may automatically collect data about your device, browsing actions, and usage patterns, including your IP address, browser type, and referring website, through the use of cookies and similar technologies.
2. How We Use Your Information
We use the data we collect for the following purposes:
- Order Processing: To fulfill and deliver your orders, process payments, and send you order-related updates.
- Customer Support: To respond to your inquiries and provide assistance when needed.
- Marketing and Communication: To send you marketing emails, newsletters, and special offers (only if you opt-in), and to improve our product offerings and customer experience.
- Legal Compliance: To comply with legal obligations and prevent fraud or misuse of our services.
3. Sharing Your Information
We respect your privacy and do not sell or share your personal information with third parties, except in the following cases:
- Service Providers: We may share your information with trusted third-party services (e.g., payment processors, shipping providers) that help us run our business.
- Legal Requirements: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights.
4. Cookies
We use cookies to improve your browsing experience by remembering your preferences and collecting aggregate data on website traffic. You can adjust your browser settings to refuse cookies, though this may limit your ability to use certain features on our site.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Rights
You have the following rights regarding your personal data:
- Access and Correction: You can request access to your personal data and correct any inaccuracies.
- Deletion: You can request the deletion of your personal information.
- Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
7. Security
We take the security of your data seriously and use industry-standard measures to protect it. However, no online service can be 100% secure, so we encourage you to take steps to safeguard your information.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such data, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal data, please contact us at support@rhinestonehoodies.online.
Effective Date: 10-16-2024